Privacy Policy

Mushroom Co., Ltd. (hereinafter referred to as the “Facility”) handles customers’ personal information collected in connection with the operation of the Facility as follows.

  1. Article 1 – Basic Policy

    The Facility recognizes the importance of protecting personal information and complies with the Act on the Protection of Personal Information and other applicable laws and regulations. The Facility will appropriately handle and protect customers’ personal information.

  2. Article 2 – Personal Information We Collect

    The Facility may collect the following information, to the extent reasonably necessary, in connection with reservations, inquiries, use of the Facility, and related procedures:

    ・Name
    ・Address
    ・Telephone number
    ・Email address
    ・Accommodation dates and/or usage dates and times
    ・Number of guests or users
    ・Reservation details
    ・Payment-related information
    ・Details of inquiries
    ・Information necessary for identity verification
    ・Other information necessary for the operation of the Facility

    The Facility will make reasonable efforts not to collect personal information beyond what is necessary for its business operations.

  3. Article 3 – Purposes of Use of Personal Information

    The personal information collected will be used for the following purposes:

    1. Accepting and managing reservations
    2. Communicating with customers regarding accommodation and use of the Facility
    3. Identity verification and management of guest information
    4. Billing and processing of usage fees
    5. Responding to inquiries
    6. Management of the Facility and its equipment, and ensuring safety
    7. Processing cancellations, changes, and other reservation-related procedures
    8. Responding to accidents, incidents, and other problems
    9. Complying with procedures required by applicable laws and regulations
    10. Other activities incidental to the purposes listed above
  4. Article 4 – Information Relating to Shibari and Similar Activities

    The Facility is a space where one of the permitted purposes of use is Shibari practice.

    During the reservation or inquiry process, the Facility may collect information regarding the intended purpose of use and other related information. Such information will be handled only to the extent reasonably necessary for reservations, operation of the Facility, safety management, and related purposes.

    The Facility respects customers’ privacy and will not provide or disclose collected information to third parties beyond what is reasonably necessary, except where permitted or required by applicable laws and regulations.

  5. Article 5 – Provision of Personal Information to Third Parties

    As a general rule, the Facility will not provide customers’ personal information to third parties without the customer’s consent.

    However, this does not apply in the following circumstances:

    1. When required by applicable laws or regulations
    2. When disclosure is necessary to protect a person’s life, physical safety, or property, and obtaining the individual’s consent is difficult
    3. When cooperation with a national government agency, local government, or other public authority is necessary for the performance of duties prescribed by law, and obtaining the individual’s consent may interfere with the performance of such duties
    4. Other cases permitted under applicable laws and regulations
  6. Article 6 – Management and Security of Personal Information

    The Facility will implement necessary and appropriate security measures to prevent risks such as unauthorized disclosure, loss, destruction, damage, or unauthorized access to personal information.

    The Facility will also provide appropriate education and supervision to individuals who handle personal information.

  7. Article 7 – Retention Period

    The Facility will retain personal information for the period necessary to achieve the purposes for which it was collected, or for any period required to be retained under applicable laws and regulations.

    When personal information is no longer necessary to be retained, it will be appropriately deleted or disposed of.

  8. Article 8 – Analytics, Cookies, and Similar Technologies

    The Facility’s website may use cookies and similar technologies for purposes such as improving services, analyzing website usage, and enhancing user convenience.

    Such information generally does not include information that directly identifies an individual, such as their name or address.

    If the Facility uses an analytics service or similar service, the name of the service and its provider will be disclosed in this Privacy Policy or on the website, where necessary.

  9. Article 9 – Advertising and Marketing

    The Facility will not use personal information collected from customers for the purpose of selling or providing such information to third parties for advertising purposes without the customer’s consent.

    If the Facility sends customers notifications, event announcements, or other information by email or other means, such communications will be handled appropriately in accordance with applicable laws and regulations.

  10. Article 10 – Disclosure, Correction, Deletion, and Other Requests

    If a customer requests disclosure, correction, addition, deletion, suspension of use, or any other action concerning their personal information held by the Facility, as permitted under applicable laws and regulations, the Facility will verify the customer’s identity and respond appropriately in accordance with applicable laws and regulations.

    Please note that there may be circumstances in which the Facility is legally permitted or required to decline such a request.

  11. Article 11 – Identity Verification

    The Facility may conduct identity verification when required by applicable laws and regulations or when the Facility determines that such verification is necessary for the safe and proper operation of the Facility.

    Information obtained for identity verification will be appropriately managed in accordance with applicable laws and regulations and this Privacy Policy.

  12. Article 12 – Provision of Information in the Event of Accidents or Emergencies

    In the event of an accident, incident, sudden illness, or other emergency at the Facility, the Facility may provide necessary information to the police, fire department, emergency medical services, or other relevant authorities to the extent reasonably necessary to protect life and physical safety, ensure the safety of the Facility, or comply with applicable laws and regulations.

  13. Article 13 – Inquiries Regarding Personal Information

    For inquiries regarding the handling of personal information or requests for disclosure and other actions concerning personal information, please contact the following:

    Facility Name: SHIBAINU HOUSE
    Operator: Mushroom Co., Ltd.
    Address: 1F Takadanobaba Reihaimu, 3-7-5 Takada, Toshima-ku, Tokyo
    E-Mail: stdkclsns@gmail.com
    Contact: +81-3-6912-5576

  14. Article 14 – Changes to This Privacy Policy

    The Facility may amend this Privacy Policy as necessary due to changes in applicable laws and regulations, changes to its services, or other circumstances.

    If this Privacy Policy is amended, the Facility will notify customers by posting the revised policy on its website or through other appropriate means.

  15. Article 15 – Governing Law

    This Privacy Policy and the handling of personal information shall be governed by the laws of Japan.

Effective Date:
2026 / 9 / 24
Facility Name:
SHIBAINU HOUSE
Operator:
Mushroom Co., Ltd.
Address:
1F Takadanobaba Reihaimu, 3-7-5 Takada, Toshima-ku, Tokyo
Contact:
+81-3-6912-5576